Track Bug Reports and New Feature Ideas
Super-simple bug submission and follow up.
Built on top of Desk’s ticketing system, GoGetBugs brings simple and effective bug reporting and idea tracking to a platform your team already knows how to use. Bugs and ideas are submitted through a reporting form which automatically creates a desk ticket you and your team can work off of. Toggle your desk settings to allow users to either view the tickets just they have submitted or view the tickets submitted from any member of their organization.
Get your organization aligned today and hold all departments accountable. Bridge the communication gap to and from your engineering teams to build better products faster.
How it works:
- Users login to GoGetBugs
- Chose what type of item to submit (bug or new feature)
- Fill out the form - adding attachments if necessary
- GoGetBugs creates a desk ticket in Desk for your team to review
- The requester can login anytime and view the status of the item
- Communicate back and forth seamlessly about the item
- Fix bugs and close items
Features:
- Send bugs and new features to Desk
- Attach files to tickets
- Users can login and view their submitted tickets
- Use Desk’s comments to communicate back and forth about items
- Keep all communication in one place and ditch email
- Autoassign new items to various teams using Desk’s rules
- Much more